
…I dreamt that when I arrive at my hotel that I can have anything I want, whenever I want, no matter what time of day or night it’s all available a exquisite service that puts its customers desires first 24- hours a day.
So… Imagine it is now 3.00am and the world is asleep you have just arrived at your hotel, you are hungry, your taste bids are buzzing, you are in need of a neck massage and you would love a glass of your favourite bubbly, your body clock is elsewhere and you are full of energy ready to enjoy your new location.
Smart Hospitality Solutions






Founder, Chairman, Smart Hospitality Solutions, Chairman of Advisory Board, World Tourism Forum Lucerne
A global hotelier with 40+ years’ experience Reto Wittwer is an undisputable and preeminent leader in luxury hospitality industry. Before founding Smart Hospitality Solutions, Reto Wittwer was President and Chief Executive Officer of the Kempinski hotel group, Europe’s oldest luxury hotel management company, between 1995 and 2014. Wittwer previously held the position of President and C.E.O. of Ciga S.p.A. and prior to that, he was President and CEO of Swissair Nestlé Swissôtel Ltd. Reto Wittwer is a Swiss national and a graduate of Ecole Hoteliere de Lausanne.
He started his hotel career at the Palace Hotel in Madrid...
SHS Philosophy

Find us.
D1 Tower, Dubai, UAE
Call us.
+971 4 557 28 75
Email us.
info@hospitalityss.com